Principal Duties and Responsibilities

• Provide production support for critical enterprise web applications and environments
• Participate in the incident and problem management processes as a resolver accountable for resolution, root cause analysis, and reporting
• Ensure that all production changes are processed according to established change management policies and procedures.
• Interface with internal and external business and technical partners and cross functional IT departments.
• Foster a knowledge and understanding of clients’ and customers’ business issues and needs and how IT interrelates.
• Responsibilities for implementation of application installations, upgrades, patches, Active Directory maintenance, load testing, performance monitoring and optimization.
• Actively participate in application architectural development
• Define standards and best practices; develop processes and scripts for automating and improving production support tasks.
• Administration of Windows 2008 operating system (up to latest version), SQL Server 2008 databases (up to latest version), web services, network device configuration, and administration of domain controllers/Active Directory.

Qualification Requirements:

• Bachelor’s degree in Computer Science, Engineering or related discipline; or equivalent experience preferred.
• Minimum 10 years of IT related experience supporting critical enterprise web-based applications, IIS 6 or higher, Web server and administration in Windows 2008 (up to latest version), COM+ troubleshooting and administration.
• Experience with Java, Javascript, AJAX, ASPX, HTML, DHTML, XML, XSL, and ActiveX. Knowledge and experience of TCP/IP, network administration, SSL, DNS, debugging tools, MS Active Directory Server, VB script, Power Shell, other scripting languages.
• Proven skills and experience with Windows 2008 and Microsoft SQL Server 2008 environment (up to latest version) and Microsoft Cluster Services.
• Demonstrated knowledge and experience creating SQL stored procedures, SQL database tuning, creating indexes and creating/modifying triggers as required.
• Solid understanding and demonstrated skills in LANs, WANs, DMZ, in an enterprise environment.
• Demonstrates strong analytical and conceptual skills.
• Demonstrates strong technical and non-technical communication skills, both oral and written.
• Must be self directed, able to work independently and to work cross-functionally with other groups or customers when required.
• Certifications on the following is a plus: Microsoft Certified Solutions Associate (MCSA-Windows Server, SQL Server), Microsoft Certified Solutions Expert (MCSE-Server Infrastructure, Data Platform, Business Intelligence), or other applicable certifications are desired

  Work Location and Schedule:

• Muntinlupa City; Rotating shift schedule with flexibility to attend remote team meetings occurring outside of designated shift schedule.